Return Policy:

  • Return Period: Items must be returned within a window of 14-30 days of purchase, which may vary depending on the specific shop's policies.

  • Condition: Products must remain in their original condition, complete with all packaging, accessories, and receipts included to ensure a smooth return process.

  • Restocking Fees: A restocking fee, which typically ranges from 10% to 20%, may apply to items that have been opened but are still in good condition.

  • Non-Returnable Items: Please note that customized or special-order items, software, and consumables such as ink cartridges are generally regarded as non-returnable and cannot be accepted back for a refund.

  • Refunds/Exchanges: Refunds and exchanges are available and will be processed upon inspection of the returned product to verify its condition.