Services
One partner. Everything IT.
From the help-desk ticket on Tuesday morning to the boardroom roadmap next quarter, Equal Tech delivers the entire IT stack under one accountable partnership.
Managed IT & Help-Desk Support
Proactive monitoring, patching, and unlimited help-desk for desktops, laptops, and end users — flat-fee per seat.
- Predictable monthly IT spend with no surprise hourly bills
- 24/7 monitoring and automated patching across every endpoint
- Average help-desk response in under 15 minutes during business hours
- Onboarding and offboarding workflows that take minutes, not days
Cybersecurity & Compliance
Endpoint detection, dark-web monitoring, phishing-resistant MFA, and security awareness training — built for SMBs.
- Continuous threat monitoring with human eyes on every alert
- Phishing-resistant MFA rolled out across email, VPN, and SaaS
- Quarterly vulnerability assessments and remediation tracking
- Compliance evidence ready for HIPAA, PCI, CMMC, FTC Safeguards, and cyber-insurance audits
Cloud Services & Migration
Microsoft 365, Azure, Google Workspace, hybrid infrastructure, VDI, and immutable cloud backup — designed and operated end-to-end.
- Zero-downtime migrations from on-prem servers to Microsoft 365 / Azure / Google Workspace
- Immutable, geo-redundant backup that survives a ransomware event
- Virtual desktop infrastructure (VDI) for hybrid and remote teams
- Right-sized cloud spend — most clients see 20–40% savings after our first review
Network Design & Support
Business-class Wi-Fi, firewalls, SD-WAN, VLAN segmentation, and 24/7 monitoring for offices and multi-site operations.
- Wi-Fi that covers every corner of your office, warehouse, or clinic
- Segmented networks that isolate guests, IoT, OT, and critical systems
- SD-WAN with automatic failover so an ISP outage doesn't stop work
- 24/7 monitoring with automated alerts before users notice a problem
Server & Infrastructure Management
Windows Server, Linux, virtualization, Active Directory, and storage — proactively monitored, patched, and hardened.
- Always-current patching with documented change windows
- Hardened baselines aligned to CIS benchmarks
- Virtualization and storage architectures sized to your real workload
- Capacity and performance reporting in plain English
Hardware Repair & Procurement
Same-week diagnostics and repair for laptops, desktops, and small servers — plus pre-vetted hardware procurement.
- Same-week diagnostics with a flat assessment fee — no surprises
- OEM-grade replacement parts with manufacturer warranties intact
- Data-recovery options before any drive replacement
- Pre-imaged, ready-to-deploy laptops shipped directly to new hires
Fractional CIO & IT Strategy
Executive-level IT leadership without the executive-level salary — roadmaps, budgets, vendor management, and digital transformation.
- A 12- and 36-month technology roadmap aligned to your business goals
- An IT budget you can defend to your board
- Vendor consolidation and contract negotiation that pays for our services
- Digital-transformation projects led by someone who's done them before
Web Design & Digital Marketing
Modern, fast, SEO-first websites and digital marketing — built by the same team that secures your IT.
- A modern site that loads in under 2 seconds on mobile
- Technical SEO, schema, and Core-Web-Vitals tuned from day one
- Brand identity, logos, and content that match your voice
- Google Business Profile and local-SEO setup so customers find you
Bundled or à la carte
Mix the services that fit. Skip the ones that don't.
Most clients combine managed IT with cybersecurity and cloud. Some come for a single project. We're flexible — call us and we'll scope it together.
What to expect
- 130-minute discovery call
We listen first — your environment, pain points, and goals.
- 2Free IT assessment
Senior engineer reviews your stack and flags real risks.
- 3Plain-English roadmap
Clear scope, clear pricing. Walk away with a plan, not a pitch.