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Equal Tech Solutions

Medical

IT for Medical Practices & Clinics

Built for the EHR you already run, the patients you can't put on hold, and the auditors who'll show up eventually.

HIPAA-grade IT for primary care, specialty clinics, and small medical groups across the Southeast.

Industry fit

What's actually different about your industry.

Generic MSP advice falls apart the moment it meets your real apps, your real audit, and your real downtime cost.

Compliance we live with

  • HIPAA Security Rule
  • HITECH
  • State medical-records retention rules

Apps we support

  • Epic
  • Cerner / Oracle Health
  • athenahealth
  • eClinicalWorks
  • NextGen
  • Practice Fusion
  • DrChrono

Pains we hear in week one

  • EHR latency complaints from providers no one can root-cause.
  • Unmanaged mobile devices touching PHI with no MDM, no encryption, no audit trail.
  • Ransomware tabletop drills the team has never run.
  • Patient-portal SSO and identity sprawl across the EHR, lab portals, and billing.

Outcomes

What you actually get.

Concrete deliverables. No vague promises.

  • EHR performance baseline + monitoring so latency complaints get a number, not a shrug.
  • Mobile device management (Intune / Jamf) for clinician phones and tablets, with PHI-grade containerization.
  • Phishing-resistant MFA enforced on every workforce account.
  • Immutable backup of imaging, EHR, and document repositories with documented RTO/RPO.
  • Quarterly HIPAA risk-analysis evidence review with your compliance officer.

FAQ

Common questions for your industry.

Where it helps. Most EHR vendors won't touch the network, the endpoints, or identity. We coordinate with them on app-side issues and own everything around their platform — workstations, network, security, backups.

Yes. We've completed dozens of questionnaires from Coalition, Travelers, Chubb, and similar. We'll review the questionnaire with you and implement whatever controls underwriters require to keep premiums reasonable.

Either we deploy MDM-managed work profiles that contain PHI to a controlled space, or we publish access via VDI / Windows 365 so PHI never lands on the personal device at all.

We coordinate with vetted third-party pen-test firms — separation of duties matters for HIPAA. We then handle the remediation work coming out of the report.

Ready when you are

Let's talk about your IT.

A 30-minute call is all it takes to know whether we're the right partner. No pressure, no jargon, no obligation.

What to expect

  1. 1
    30-minute discovery call

    We listen first — your environment, pain points, and goals.

  2. 2
    Free IT assessment

    Senior engineer reviews your stack and flags real risks.

  3. 3
    Plain-English roadmap

    Clear scope, clear pricing. Walk away with a plan, not a pitch.