Hardware Repair
Hardware Repair & Procurement
Fast turnaround. Honest diagnostics. No mystery fees.
Same-week diagnostics and repair for laptops, desktops, and small servers — plus pre-vetted hardware procurement.
What we're solving right now
Real-world problems landing on our desk.
Not evergreen marketing copy — the conversations we're actually having with Southeast US businesses in 2025 and 2026.
Windows 10 fleet refresh — what stays, what goes
October 2025 ended free Windows 10 support. We inventory every machine, identify which can run Windows 11 vs which need replacement, and stage the refresh so cap-ex hits in waves your CFO can budget for.
New hire on Monday and no laptop ready
Distributor lead times stretched to 4–6 weeks for some configs. We hold imaged spare hardware and ship pre-configured laptops next-day — accounts provisioned, apps deployed, ready out of the box.
Mixed Apple Silicon + Windows 11 fleet and IT can't support both
MDM, app packaging, and security baselines look completely different. We unify under Intune + Jamf (or Kandji) so a single policy fabric covers the whole fleet, regardless of platform.
Asset disposal hasn't kept up with compliance
Drives going to a recycler with no chain-of-custody is a HIPAA / FTC Safeguards / GDPR finding waiting to happen. We do certified data wipe (or shred), produce the documentation, and dispose responsibly.
Local repair shop quoted 'something between $200 and $1,500'
Mystery fees and pulled-from-thin-air estimates kill SMB budgets. Our diagnostic is a flat fee, the quote is itemized, and we won't touch the device until you approve — even if the answer is 'replace, not repair.'
Outcomes
What you actually get.
Concrete deliverables and results — not vague promises.
- Same-week diagnostics with a flat assessment fee — no surprises
- OEM-grade replacement parts with manufacturer warranties intact
- Data-recovery options before any drive replacement
- Pre-imaged, ready-to-deploy laptops shipped directly to new hires
- Compliance-grade asset disposal — certified data wipe or shred with documented chain-of-custody
Capabilities
Inside the engagement.
Each capability is delivered by the same engineers who'll be supporting you long-term.
Diagnostics
We test, document, and quote — you decide before any work begins.
Repair & upgrade
Screens, batteries, drives, motherboards, RAM, and thermal repair for most makes and models.
Procurement
We source business-grade hardware at distributor pricing — and image it before it ships.
Asset disposal
Certified data-wipe and recycling for retired hardware with chain-of-custody documentation.
FAQ
Common questions.
Both. We focus on business hardware but happily repair personal PCs and laptops too.
We can still repair most issues. We'll quote OEM and aftermarket part options before starting.
Related
Other services worth a look.
Managed IT
Proactive monitoring, patching, and unlimited help-desk for desktops, laptops, and end users — flat-fee per seat.
Cybersecurity
Endpoint detection, dark-web monitoring, phishing-resistant MFA, and security awareness training — built for SMBs.
Cloud Services
Microsoft 365, Azure, Google Workspace, hybrid infrastructure, VDI, and immutable cloud backup — designed and operated end-to-end.
Ready when you are
Let's talk about your IT.
A 30-minute call is all it takes to know whether we're the right partner. No pressure, no jargon, no obligation.
What to expect
- 130-minute discovery call
We listen first — your environment, pain points, and goals.
- 2Free IT assessment
Senior engineer reviews your stack and flags real risks.
- 3Plain-English roadmap
Clear scope, clear pricing. Walk away with a plan, not a pitch.