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Equal Tech Solutions

Dental

IT for Dental Practices

Imaging stays fast. PHI stays compliant. Patients keep showing up.

HIPAA-aligned IT, imaging-aware networks, and after-hours support for single- and multi-location dental practices.

Industry fit

What's actually different about your industry.

Generic MSP advice falls apart the moment it meets your real apps, your real audit, and your real downtime cost.

Compliance we live with

  • HIPAA
  • OSHA bloodborne-pathogen IT controls

Apps we support

  • Dentrix
  • Eaglesoft
  • Open Dental
  • Curve Dental
  • Dexis
  • Carestream / Romexis imaging
  • Pearl AI

Pains we hear in week one

  • Practice-management software lags during patient flow and the front desk hears about it first.
  • X-ray and CBCT files clog the network when multiple ops are imaging at once.
  • HIPAA risk-analysis evidence isn't ready when an audit or breach letter shows up.
  • After-hours image transfers to specialists are a manual fire drill.

Outcomes

What you actually get.

Concrete deliverables. No vague promises.

  • HIPAA-aligned safeguards documented for risk analysis, training logs, and BAA evidence.
  • Imaging VLAN and QoS so X-ray traffic doesn't compete with day-to-day workstation traffic.
  • Tested backups for Dentrix / Eaglesoft / Open Dental databases with quarterly restore drills.
  • Workstations imaged once and re-deployable in 20 minutes when hardware fails.
  • After-hours support for emergency op resets and image-server reboots.

FAQ

Common questions for your industry.

Yes — we support Dentrix, Eaglesoft, Open Dental, and Curve Dental, including SQL maintenance, patches, and vendor coordination. We don't replace your PM vendor; we make sure their platform stays available, fast, and backed up.

We deliver the technical safeguards (encryption, access control, audit logs, MFA), document them, and produce the evidence binder that auditors and cyber-insurance underwriters actually want to see.

Dedicated imaging VLAN, QoS rules to prioritize imaging traffic, and right-sized switches and access points. We also tune the image server itself — most slow-imaging complaints are storage-side, not network-side.

Managed clients get 24/7 emergency response. Most practices use that for image-server reboots, ransomware suspicion, or pre-Monday-morning prep work.

Ready when you are

Let's talk about your IT.

A 30-minute call is all it takes to know whether we're the right partner. No pressure, no jargon, no obligation.

What to expect

  1. 1
    30-minute discovery call

    We listen first — your environment, pain points, and goals.

  2. 2
    Free IT assessment

    Senior engineer reviews your stack and flags real risks.

  3. 3
    Plain-English roadmap

    Clear scope, clear pricing. Walk away with a plan, not a pitch.